Dr. Trinh’s Payment Policy

Payment Methods

At Dr. Trinh, we offer a variety of payment methods to provide convenience and flexibility for our customers:

  • Pay directly at the clinic:
    • You can pay by cash, credit card, or debit card.
  • Online payment:
    • We accept payments through secure electronic payment gateways so you can pay remotely.
  • Bank transfer:
    • Bank account information will be provided to you if you choose this method.

Deposit

For long-term pet surgery and care services or those requiring significant resources, we may require a deposit of a portion of the cost before the service is performed. The deposit amount will be specifically notified at the time of booking.

Invoices and Receipts

We will provide a full invoice and receipt for every payment transaction. The invoice will detail the services used and the corresponding costs.

Installment Payments

For expensive surgery and treatment costs, Dr. Trinh offers installment payment options through a number of partner financial programs, helping you easily manage your finances without affecting your pet’s health.

Refund Policy

In the event of an incident or if you are not satisfied with the service, we have a specific refund policy. Please contact us directly for assistance and resolution on a case-by-case basis.

Contact

For more information about our payment policy or related issues, please contact us via the hotline or email provided on Dr. Trinh’s website.

  • Website: https://drtrinh.vn/
  • Address: No. 22, Street 54, Thao Dien, District 2, HCMC
  • Hotline: 0329 044 078

This payment policy aims to ensure the rights of customers as well as maintain the efficient and transparent business operations of Dr. Trinh.